About Fair Go Casino
We launched in 2017 with an online casino built around Australian players: AUD balances, local wording and pokies at the heart of the lobby. Since then, more than three million players have joined us, and our catalogue has grown to 280+ games, with new titles added around two to three times a month.
Our Story
Our Timeline page tracks how the site has developed since launch, from the first games to today’s lobby. Throughout that time, we have kept the same focus for Fair Go Casino Australia players: AUD balances and pokies at the centre, supported by table games, video poker and specialty titles.
Meet Kev the Koala
Kev the Koala is our mascot and the face of many of our promotions. He has his own exclusive pokie, Kev’s Bush Bonanza, with 50 lines, a top award of 50,000× and a Super Grand Jackpot. Kev also answers in our live chat as a chatbot, and Kev’s Diary publishes new stories with promo codes every Tuesday.
What You’ll Find in Our Lobby
Most of our 280+ games are pokies, from classic three-reel titles to five- and six-reel video slots with free spins, multipliers and bonus rounds. Progressive jackpots such as Aztec’s Millions and Megasaur sit alongside our shared Lobby Jackpot, and Spin Logic is the provider named on our site.
Table players can choose blackjack variants including Face-Up 21 and Pontoon, as well as baccarat, roulette, craps and poker games such as Pai Gow and Tri Card Poker. Video poker titles like Jacks or Better and Deuces Wild, plus keno and scratch cards, complete the lineup.
Promotions and Rewards
New players can claim a welcome bonus of up to AUD 1,000, paid as a 100% match up to AUD 200 on each of five deposits. After that, we run cashback, Koala Monday deals, a Game of the Month, tournaments and weekly draws. VIP members get a personal host, priority withdrawals and cashback of up to 40%.
Banking in AUD
Every balance is held in AUD. We accept 13 deposit methods, including Visa, Mastercard, Apple Pay, Google Pay, Neosurf and five cryptocurrencies, with minimums starting at AUD 5. Withdrawals are paid by Bitcoin, eZeeWallet or wire transfer, and we process each request within two business days.
Licence and Player Protection
Fair Go operates under licence, as stated on our home page. We state that transactions are protected with 128-bit SSL encryption, and we verify each player’s identity before the first withdrawal under our KYC and AML procedures. Our Privacy Policy explains what data we collect and how it is used.
Real-money play is for adults aged 18 and over. Through our support team, you can set daily or monthly deposit limits or self-exclude for a week, a month, a year or permanently. Each player can hold one account, which must be funded with payment methods in their own name.
How to Reach Us
Our support team is available 24/7 by live chat, and you can also contact us by email or ask for a callback. For news and special offers, look out for Fair Go X, our magazine published every three months, and Kev’s Diary, which is updated every Tuesday.
FAQ
When did Fair Go Casino launch?
We launched in 2017. Since then, more than three million players have joined us, and our lobby has grown to 280+ games, with new titles added around two to three times a month. Our Timeline page shows how the site has developed over the years.
Who is Kev the Koala?
Kev is our mascot. He stars in our exclusive pokie, Kev’s Bush Bonanza, answers in live chat as a chatbot and writes Kev’s Diary, where new stories with promo codes appear every Tuesday. Type “cashback” in the chat and Kev will start a cashback request.
Which currency do you use?
All balances are held in AUD, and the minimums and limits on our site are shown in AUD. Crypto deposits are made in the chosen coin, with the minimum set in AUD, and withdrawals are paid by Bitcoin, eZeeWallet or wire transfer.
Who supplies your games?
Spin Logic is the game provider named on our site. Our catalogue includes pokies, progressive jackpots, table games, video poker and specialty titles such as keno and scratch cards, with new games added around two to three times a month.
How do I contact you?
Our live chat is open 24/7. You can also email us using the address on our Support page or ask in chat for a callback at a time that suits you. Support is provided in English.